Julie Pepera, Customer Education Specialist
Background: Bachelor’s degree in History, Albion College; Master’s in Information Science, University of Michigan’s School of Information. Staffed the reference desk of several Michigan libraries and has worked in the online community with JSTOR and Google.
You’ll find her… primarily criss-crossing the Southeastern United States, teaching on-site classes that develop information literacy skills that help librarians, teachers and learners make informed decisions.
Approach: Proactive! Julie guides her students toward a proactive perspective that helps them understand the pieces of eResources so they can direct people to the materials that are right for them.
Her students say…
- “Julie is a fantastic trainer, and her background in academic libraries helps her offer very practical suggestions on how and why to use the Gale databases.”
- “Julie was great! I am going to talk to my administration about what I learned and ways to implement it tomorrow.”
- “Julie was fabulous! She certainly has real-life examples of how to use this resource and why, since she was a librarian. I will definitely make sure that every teacher and the upper-grade students (elementary) in my building will know how to use this.”
Contact: Julie.Pepera at cengage.com. For more training tips, check out JulieTraingale on Twitter! Find more of Julie’s projects and customer testimonials at her personal page: http://juliepeperaportfolio.yolasite.com/