Dinah Ramirez, Customer Education Specialist
Background: Bachelor’s in Sociology and Applied Statistics, University of Michigan; Master’s in Business Administration, Wayne State University. After serving as an account manager at Gale, Dinah joined the Customer Education team.
You’ll find her… leading customized on-site workshops throughout the Midwest for K-12, academic, special and public libraries.
Approach: Confident! Her classes focus on creating a savvy and confident librarian or teacher who can then share his or her skills with students, patrons and other users.
Her students say…
- “Thoughtful and energized. It was a delight to deal with Dinah. I would love to do another session with her!”
- “Dinah was well informed, well spoken and interesting.[Her examples] related to our types of searches. As library technicians, we have many different jobs to perform and you have enabled me to perform that aspect more efficiently!"
- “Dinah Ramirez was very knowledgeable and provided an in-depth training that was useful and will help me teach my students on how they can become better researchers. Awesome job!”
Contact: Dinah.Ramirez at cengage.com